Cancellation Policy

At Qasmy, we understand that sometimes plans change. Therefore, we have developed a cancellation policy to accommodate your needs while maintaining fairness to all our customers. Please review our cancellation policy outlined below:

1. Cancellation Window:
– You may cancel your order within 24 hours of placing it. After this period, orders are processed and may not be eligible for cancellation.

2. How to Cancel:
– To cancel your order, please contact our customer support team as soon as possible. You can reach us by support@qasmy.com. Please provide your order number and reason for cancellation when contacting us.

3. Eligibility for Cancellation:
– Orders that have already been processed and shipped are not eligible for cancellation. If your order has already been shipped, you may return it in accordance with our Returns Policy (link to Returns Policy).

4. Refund Process:
– If you cancel your order within the specified cancellation window and your payment has already been processed, we will initiate a refund to your original method of payment. Refunds may take 7-10 business days to reflect in your account, depending on your financial institution.

5. Cancellation Fee:
– We do not charge a cancellation fee for orders cancelled within the specified cancellation window.

6. Non-Eligible Items:
– Some items may not be eligible for cancellation, such as customized or made-to-order products. Please refer to the product description or contact our customer support team for clarification before placing your order.

7. Changes to Cancellation Policy:
– Qasmy reserves the right to update or modify this cancellation policy at any time without prior notice. Any changes to the policy will be reflected on our website.

8. Questions or Assistance:
– If you have any questions or need assistance regarding the cancellation of your order, please don’t hesitate to contact our customer support team. We are here to help and ensure your satisfaction.

By placing an order with Qasmy, you agree to abide by the terms and conditions outlined in this cancellation policy.

Thank you for choosing Qasmy! We appreciate your understanding and cooperation.

Qasmy
support@qasmy.com